FAQ
How are my books shipped?
We use different couriers per country.
Australia: Australia Post
Canada: Purolator
European Union: PostNL International
United Kingdom: Yodel or Royal Mail
United States: UPS and USPS
How quickly are my books shipped?
US ,UK and EU orders are shipped within 24 hours of purchase, Monday through Friday. You’ll receive an email with your tracking information as soon as your package departs our warehouse. Orders placed over the weekend are sent out on Monday.
Delivery typically takes 5 to 7 days, but packages often arrive much sooner. Expedited shipping options are also available at checkout for faster delivery.
Australian & New Zealand orders are shipped within 3 business days, and generally arrive within 5 days. Tracking information is sent when the order is shipped.
Canadian orders are shipped within 5 business days. Delivery times depend heavily on where you are located in the country. Tracking information is sent when the order is shipped.
If you need your books even quicker, get in touch with us.
Can I track my order?
Absolutely. You’ll receive a tracking email as soon as your order leaves our warehouse.
Can I return my books?
If you’re not completely satisfied with your purchase, you may return it as long as it’s in its original condition. Return shipping costs are not included, but we can provide you with a return label.
My address is incorrect. What can I do?
Please email us at books@michaelreit.com. If your package hasn’t shipped yet, we’ll be happy to update your delivery address.